As one of America's most asked back speakers, Nancy's programs are sought out by those who want to raise the bar in customer service as well as their revenue. 
A unique motivational and humorous presenter, Nancy's programs fit all industries and job titles. Her laugh out loud, dynamic presentations have been presented in dozens of countries around the world. Her topic of sales and customer service is universal. 
Oprah, The Today Show, CBS This Morning, CNN and Fox News are just a few of the national shows she's appeared on over the years. Named one of the 25 most influential businesswomen in St. Louis, Nancy's common sense and down to earth material makes great sense. 
 The author of 7 books on communications, sales and customer service, Nancy's articles have appeared in the Wall Street Journal and USA Today, as well as dozen of other publications. Nancy will inspire and motivate you and leave you with material you will use the rest of your life. Her programs are high-energy, high in content, and best of all, high-results. 
